AIDesk - Shadcn Customer Service Template
Build modern customer support software with AIDesk, a Shadcn AI Helpdesk Application Dashboard Template featuring AI conversations, ticket management, and knowledge base.
Tech Stack
Features
- Next.js 16 & shadcn/ui
- Functional Components & Hooks
- ThemeConfig
- Live Theme Customizer
- API Ready
- Continuous Updates
- Excellent Support
- Well Documented
Useful Pages
Inbox, tickets, contacts, knowledge base, AI agents, reports, settings, and authentication - every screen a support platform needs, ready to ship.
Everything Packed In
A complete toolkit baked into every dashboard - no extra setup, no missing pieces.
Next.js 16, shadcn/ui & TypeScript
Built on Next.js 16 App Router, shadcn/ui, and strict TypeScript - the stack modern React teams are actually shipping with.
Functional Components & Hooks
Every component is written with React hooks and functional patterns - no class components, no legacy baggage.
Theme Config
Control fonts, colors, radius, sidebar layout, and container width from a single config - no hunting through component files.
Theme Customiser
Let anyone on your team tweak the UI in real time - mode, scale, radius, and presets all update live without a rebuild.
API Ready
Every data layer uses real fetch calls with TanStack Query - swap in your endpoint and your data loads immediately.
Excellent Support
Direct support from the team that actually built it - not a third-party helpdesk, not a forum thread you wait days on.
Well Documented
Step-by-step docs covering setup, customisation, and data integration - with real code examples throughout.
Quality Code
Feature-first folder structure, consistent naming, zero prop drilling hacks - code your whole team can read on day one.
AIDesk - Customer Service Template
A production-ready Customer Service Template built with Next.js 16, shadcn/ui, and Tailwind CSS v4. Designed for developers building modern customer support platforms, help desk software, and AI-powered support applications, it includes ticket management, AI conversations, a knowledge base, contacts, reports, messenger customization, workspace settings, and authentication.
AI Desk is a production-ready Shadcn AI Helpdesk Template that provides everything developers need to build modern customer support software without spending weeks creating dashboards, inboxes, and support workflows from scratch. Whether you're launching a Customer Support Template or a complete support platform, AI Desk gives you a production-ready frontend that's ready to connect with your preferred backend, authentication provider, or AI service.
What is AIDesk?
AI Desk is a complete frontend Shadcn Customer Service Template built for developers creating AI-powered help desk software, customer support platforms, and internal support tools. It includes the core experiences found in modern support products while remaining flexible enough to connect with any backend, authentication provider, or AI service.
Built with Next.js 16 App Router, shadcn/ui, and Tailwind CSS v4, AI Desk gives you full ownership of the codebase from day one. No wrapper libraries. No proprietary abstractions.
What's Included in AIDesk?
| Surface | Section | What's Included |
|---|---|---|
| Inbox | Workspace View | Three-panel ticket workspace with ticket list, conversation thread, and properties panel |
| Table View | Filterable ticket table with search, status, assignee, priority, and due dates | |
| Ticket Management | Create, assign, prioritize, update, and organize customer tickets | |
| AI Conversations | Customer replies, AI responses, and internal team notes | |
| Ticket Properties | Status, Priority, Type, Assignee, Due Date, Channel, Tags | |
| Contacts | Contacts Directory | Searchable customer and lead management workspace |
| Users & Leads | Organize contacts by users, leads, activity, and custom views | |
| View Customization | Toggle table columns and personalize data visibility | |
| Knowledge Base | Articles | Create, edit, publish, and organize help center articles |
| Collections | Group documentation into reusable collections | |
| Content Management | Drafts, published articles, search, filters, and audience selection | |
| Reports | Support Analytics | Conversation volume, response times, and ticket insights |
| Customer Satisfaction | CSAT metrics and satisfaction trends | |
| Resolution Reports | Response time, resolution time, and ticket performance | |
| Workspace Settings | General | Workspace information, localization, language, and timezone |
| Team Management | Teammates, office hours, assignments, and saved replies | |
| Messenger | Messenger widget customization with live preview | |
| Billing | Subscription and workspace billing pages | |
| Profile | User profile, password, notifications, and account preferences | |
| Theme Customizer | Theme presets, fonts, color modes, radius, and scaling options | |
| Authentication | Login | Secure sign-in experience |
| Register | User registration page | |
| Forgot Password | Password recovery workflow | |
| Reset Password | Reset password interface | |
| Error Pages | Production-ready 404 error page |
You can also extend the template using additional Shadcn Components and production-ready Shadcn Blocks.
What Can I Build with AIDesk?
AI Desk is designed for developers building modern support products without spending months creating internal tools.
- Customer Support Platforms – Build scalable support systems with conversations, reports, customer management, and AI-assisted workflows.
- Help Desk Template – Create modern help desk applications with shared inboxes, assignments, and knowledge bases.
- Ticket Management Template – Build applications for managing tickets, priorities, workflows, and customer interactions from one dashboard.
- Customer Service Template – Launch modern customer service portals for SaaS products, enterprise teams, and internal support operations.
- Startup MVPs – Focus on backend development while using a production-ready frontend.
How Do I Customise AIDesk to Match My Brand?
Customize colors, typography, border radius, themes, messenger branding, and workspace settings without rebuilding the interface. AI Desk ships with multiple theme options and works seamlessly with the Shadcn Theme Generator.
| Option | Choices |
|---|---|
| Theme Preset | 10+ presets + custom |
| Font | Geist + others |
| Color Mode | Light, Dark, System |
| Radius | None, SM, MD, LG |
| Scale | SM, MD, LG |
| Messenger | Company branding and welcome message |
| Workspace | Language, timezone, office hours |
Need a custom look? Use the Shadcn Theme Generator and reusable Shadcn Components to create a consistent design system.
What Technologies Does AIDesk Use?
Every dependency is modern, well-maintained, and production-ready.
| Category | Library |
|---|---|
| Framework | Next.js 16 App Router |
| UI Components | shadcn/ui + Tailwind CSS v4 |
| Client State | Zustand |
| Forms | React Hook Form + Zod |
| Tables | TanStack Table |
| Search Params | Nuqs |
| Charts | Recharts |
| Icons | Lucide React |
| Notifications | Sonner |
| Linting | ESLint + Prettier |
| Language | TypeScript |
Whether you're building a Customer Service Template, Customer Support Template, or Shadcn AI Help desk Template, AI Desk provides a production-ready frontend that helps you launch faster while remaining fully customizable. You can also explore our collection of Shadcn Templates, Shadcn Components, and Shadcn Blocks to accelerate your next project.